State Farm® Insurance Agent Matt Chafin

"Good company to have on your side, but watch those price hikes! Inflation.. makes sense, but being a loyal customer for years, you would think they would provide a discount to keep payments the same.? Dropped them and went to a new company. Lower rates for the exact same coverage! Also, new company was able to give more discounts with driving app! When discussing refund amout, I was provided a quote a lot higher than what was actually given. Guess I'm not the only one bad at math.. Will review documents that lay out "the plan", but won't be going back.. 2 stars because when they provided good rates, they were exceptional and very helpful! Guess miscommunication was due to us dropping them I guess.."

"Matt, Amanda, and Brooke have always been great to work with and very helpful with my insurance needs"

"Overall, I’m just not happy with this agency. I feel as if it’s a hassle when I call in. I double checked on teen driving programs and was told they didn’t know of any and then come to find out due to my own research that Statefarm literally sponsors the Road Ready app. Are they not up to date with company happenings or what?! On another note, I had an issue with my drive safe and save device and was told to call the 1800# and then when I did the rep asked if I spoke with the agency about it because they could have easily handled my concern so instead of the agency helping me, I was sent to customer service to wait on hold for 20 minutes. Poor customer service in my opinion."

"My husband and I have been with Matt Chafin State Farm for many years and will be for many more! We have always been treated respectfully and fairly. Matt and his assistants are responsive, helpful, kind and thorough. Their customer service and attention to their clients is second to none and we could not be happier!"

"Excellent service and knowledgeable."

"Matt’s office is very easy to work with and always takes care of our needs!"

"Very knowledgeable and polite staff. They are always super quick to respond and help with anything I've ever needed."

"Matt and his staff are so easy to work with. They are professional and responsive and go above and beyond - making insurance seem easy. We've had our insurance with Matt for over 15 years - trusting his qualified expertise. We highly recommend him!"

"Matt has been a wonderful agent for years!! I first started with State Farm back in Illinois and was a third generation with the same agent. When I moved to Colorado it was a stressful task to find a new agent and I did but until they retired. Then I found Matt. He’s the absolute best. Everyone in his office is great and a pleasure to work with. I know how grown kids and am starting my second generation with Matt. I live in Highlands Ranch but still keep Matt in Greeley just because of the quality."

"Always have the info I need"

"Catina is super helpful. I went in and needed a quote for a new car and she was right on it! Very friendly and easy to work with. Punctual and effective. I would recommend Catina and the team there to help anyone with their insurance needs!"